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Exchange and Refund Policy:
- Replacement and return is the right of the content of all our customers and it includes all the products that we offer on our store.
- Return or exchange is possible if the product is in the same original condition when purchased and wrapped in the original packaging.
- Returns within three (10) days and exchange within seven (30) days from the date of purchase.
- Please contact us via the Contact Us page or via our phone numbers in order to request a return or exchange.
- The full amount is refunded to the customer in case the product he reached was completely different from the product description on the product page on our website.
We are not responsible for any expectations of the use of the products by the customer that we did not mention on the product page on our website.
A deduction of 30% or a value of not less than 25 dirhams if the customer does not want the product and has no defect or any problem mentioned.